RIA Money Transfer Services is an exciting and new value-added offering to customers and the general public that enables them to send or receive diaspora remittances within the First Capital Bank Limited network.

FEATURES

• Receive money from the diaspora.
• Get cash or money deposited into your account.
• Money can be deposited into an account of your choice.
• Currency exchange.

RIA MONEY TRANSFER FREQUENTLY ASKED QUESTIONS

WHO IS RIA FINANCIAL SERVICES?

First Capital Bank has partnered with RIA Financial Services to provide a money transfer offering solution. RIA Financial Services is the third largest remittance company in the world. It is a wholly owned subsidiary of Euronet Worldwide, Inc. (“Euronet”), a public company traded on the NASDAQ Stock Exchange under the symbol “EEFT“.

HOW DOES IT WORK?

RIA allows the beneficiary to access funds that have been remitted from the diaspora within the First Capital Bank Network. The recipient has the option of either receiving cash or a credit/deposit into their respective account (if account holder) based on their requirements.

HOW CAN I ACCESS THE SERVICE?

Simply advise sender to remit funds with RIA Money Transfer. The message you will receive will have a PIN code that you will present together with your personal identification document any of our branches across Zimbabwe. Always make sure that details provided match your identity particulars.
Visit any of our branches to get a first-class experience and collect your funds.

IS THERE A CHARGE FOR THE SERVICE?

The remitter bears all charges and beneficiary receives the full amount sent to them immediately after receiving confirmation.

ARE THE FUNDS IMMEDIATELY AVAILABLE?

Yes the funds are available once transaction is complete and confirmation generated.

WHERE CAN I GET THE RIA SERVICES?

RIA services are available across First Capital Bank Branches nationwide. Our skilled and experienced colleagues are available to assist during our operational hours.

ARE THERE DEDICATED RESOURCES FOR RIA IN-BRANCH?

Yes, a dedicated Money Transfer Agent has been allocated at each branch to assist with all RIA transactions.

DO I NEED TO BE AN ACCOUNT HOLDER?

To access First Capital Bank Ria services, you do not need to be an account holder. All that is required to transact is your confirmation credentials and identity documents.

WILL MY FUNDS BE SAFE?

Yes, your funds are safe and in the care of a reputable organization with proven track record.