WhatsApp Banking

Introducing an easier way to bank with First Capital Bank – Welcome Alisa, your Personal Digital Banking Assistant.

Alisa is our first step in the use of Artificial Intelligence and is our first ever innovative WhatsApp banking chatbot that uses machine learning and cognitive computing technologies to provide you with various banking services and transaction capabilities. With Alisa, you don’t need to come to the branch. All you have to do is chat with Alisa on WhatsApp and do various banking services and transactions.  What’s even better is you now DO NOT require DATA to access our mobile App and Internet Banking Platform (This is currently available to Econet users).

With Alisa, there is no need to be concerned with privacy and security of accessing banking services on these platforms, because the end-to-end encryption afforded is quite secure plus identification and verification will be done before completion of any personal banking transactions or information is given out.

Some of the many things you can do with Alisa include:

  • Inter Account Transfers
  • RTGS transfers
  • Bill Payments
  • Airtime purchase
  • Account balance and Mini Statements enquiries
  • Account opening

Click here to access Frequently Asked Questions