First Capital Bank Zimbabwe launched two exciting new products and services for customers and the general public on the back of a successful migration of their banking systems. The bank has partnered with Money Transfer agents RIA Financial Services, the third largest remittance company in the world and have also re-launched an enhanced funeral insurance product, Gadziriro underwritten by Zimnat Insurance. Ria is a wholly owned subsidiary of Euronet Worldwide Inc, offering services in 160 countries through a network of over 385 000 locations. Under this exciting partnership First Capital Bank becomes one of a few banks providing money transfer services at this magnitude, enabling receipt of diaspora remittances to the local market through its diverse branch network. This offering will bring expediency to First Capital Bank account holders allowing them to not only access their remittances but also convert and transact using their Bank accounts with ease. Under this partnership all charges are borne by the remitter allowing the beneficiary to collect funds at no cost.
Speaking on the launch of Ria Money Transfer Services, First Capital Bank Managing Director, Ciaran McSharry said; ‘We are proud of the collective efforts from both First Capital Bank and Ria teams that have worked hard to deliver this exciting service. Our belief is that the Ria partnership comes at an opportune time where customer convenience and transactional flexibility is a key pillar of our service promise. It brings a unique competitive edge in key markets such as UK, USA, South Africa, among others.’
In a further bid to provide relevant insurance coverage within a fluid economy, First Capital Bank has augmented efforts and launched a funeral product named ‘Gadziriro/Lungiselelo’ Funeral Plan in partnership with Zimnat, a member of Sanlam group. This progressive move provides favourable terms during crucial times of bereavement and is set to curb the product against inflation and protect the customer investment in the long-term whilst remaining cost effective. First Capital Bank Consumer Banking Director Angela Kamhiriri said; ‘Our aim is to not only meet our customers needs but exceed them at critical moments in life where our assistance through our product suite is integral and life changing’.
These developments highlight First Capital Bank’s proactive nature and readiness to innovate. Being part of a regional Bank with a proud heritage, our aim is to continuously innovate service delivery to provide relevant solutions that impact our customers in a worthwhile manner.
First Capital Bank continues to offer a comprehensive range of corporate, commercial and retail banking services to its customers and is dedicated to a future of service excellence.